The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Room photoThe Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Exterior photoThe Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Exterior photo

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort – A Favorite for Families in Zermatt

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Check rooms and rates
From$219 /night
Check-in
17Sept
Check-out
18Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, 3920
-
Steps from the Zermatt-Sunnegga ski lift
Perfect
9.1
9.3
/10
4.8
4.7
/5

4-star ski hotel with free spa access and fitness center in Zermatt

Ski & Fitness

The hotel has an equipped ski room with boot heaters for slope-ready gear each morning. A fitness center is available on-site for guests who want to maintain their workout routine. Free spa access at the nearby Alpen Resort includes outdoor jacuzzis and relaxation areas.

Rooms & Design

Rooms use locally sourced materials like wood, stone, and glass, creating a rustic style with improved sound insulation. Several rooms and public areas offer views of the Matterhorn. Each room has a flat-screen TV, safe, and a private bathroom with daily housekeeping.

Dining & Breakfast

A rich buffet breakfast is served daily with dietary accommodations and a wide selection of local cheeses, pastries, and fresh breads. Guests can enjoy complimentary gourmet snacks and homemade treats during happy hour at the bar. The lounge and bar area provide a quiet space with Matterhorn views.

Location

The hotel sits in the quiet Wiesti quarter, a 10-minute walk from the train station and the Bahnhofstrasse shops. The Sunnegga lift and Gornergrat station are within 5 to 7 minutes on foot. Guests can reach the Matterhorn Glacier Paradise and Gornergrat viewing platform with ease.

Wellness & Spa

Free spa access at the Alpen Resort includes outdoor jacuzzis and steam baths to recover after skiing. The hotel also offers on-site massages by appointment for added relaxation. Geothermal heating keeps the property environmentally friendly while maintaining comfort.

Highlights

Location: Quiet quarter, 10 min walk to station and lifts

Rooms: Locally sourced materials, Matterhorn view options

Dining: Exceptional breakfast buffet with 20+ cheeses

Wellness: Free spa access at Alpen Resort with outdoor jacuzzis

Fitness: On-site fitness center

Ski: Heated ski room with boot heaters

Service: Owners engage guests with personalized local insights

“My impression of The Phoenix Fitness Hotel is that its truly welcoming atmosphere, akin to staying with family, is a standout. The property excels with its impeccable cleanliness and a breakfast selection that thoughtfully caters to diverse tastes, while its proximity to key amenities simplifies Zermatt exploration.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Double Room Matterhorn View
    2 persons
    26 sq. feet
    2 Single beds
    Balcony
    Heating
  • Standard Double Room
    2 persons
    21 sq. feet
    2 Single beds
    Heating
    Coffee machine
  • Superior Double Room
    2 persons
    22 sq. feet
    2 Single beds
    Balcony
    Heating

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • No parking available.

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Children

  • Cots
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Location

Untere Wiestistrasse 11, Zermatt, 3920
Explore Zermatt
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
11 minutes' walk
Showcases Zermatt's history and mountaineering heritage. Unique exhibits include artifacts related to the iconic Matterhorn.
Mountaineer's Cemetery
Mountaineer's Cemetery
11 minutes' walk
Memorial site for climbers lost on the Matterhorn, featuring poignant grave markers and a serene atmosphere.
St Peter's English Church
St Peter's English Church
10 minutes' walk
A charming church known for its beautiful architecture and tranquil ambiance. It offers community events and services.
Gorner Gorge
Gorner Gorge
5-minute drive
Stunning gorge with dramatic rock formations and hiking trails. Great for nature lovers and photographers.
Hiking Trails
30 minutes' walk to Sunnegga
Numerous hiking trails, suitable for all levels, with breathtaking views of the Alps. Accessible via public paths.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park featuring zip lines and climbing courses. Great for families and thrill-seekers seeking outdoor fun.
Yoga Classes
15 minutes' walk
Local studios offer various yoga classes aimed at relaxation and wellness. Pre-booking required for classes.
Skiing at Gant
10-minute drive
Challenging ski slopes for all levels, with rental services nearby and excellent snow conditions during winter.
Cup's Italian Coffee House
11 minutes' walk
Cozy cafe renowned for fresh coffee and delicious pastries. Perfect for a quick breakfast or a light lunch.
Restaurant Whymper-Stube
9 minutes' walk
Traditional Swiss cuisine with a rustic atmosphere. Signature dishes include fondue and raclette. Reservations recommended.
The Walliserkanne
15 minutes' walk
Features a fine dining experience with Swiss specialties and stunning views. Ideal for romantic dinners or special occasions.
Pizzeria Ristorante Molino
10-minute drive
Casual dining spot with wood-fired pizzas and Italian dishes. Family-friendly atmosphere, perfect for a relaxing meal.
Zermatt Furi Sports Bar
15 minutes' walk
Lively bar featuring live sports, local beers, and a friendly ambiance. Perfect for an evening with friends.
The Zermatt Musical
10-minute drive
Offers theatrical performances with rotating shows. Family-friendly events cater to all ages with vibrant storytelling.
Fritz Bar
10 minutes' walk
Chic bar known for cocktails and a lively atmosphere. Regular live music nights create a vibrant social scene.
Zermatt Village Cinema
15 minutes' walk
Shows latest films in a cozy setting. Great for a relaxed night out, and family-friendly options are often available.
Tips on navigating the city
  • City Centre
    Zermatt 8 min  ·  2000 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 6 min  ·  1700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 17 min  ·  7.0 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
27

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 154 verified reviews
9.1 /10
Perfect
95 %
Recommend
Breakfast
9.5/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.3/10
Free Wi-Fi
8.1/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.4/10
Value for money
8.7/10
Pros
Matterhorn views
Fitness center
Breakfast variety
Staff helpfulness
Cons
Room booking issues
Limited amenities
Shower space
Guest reviews
based on 284 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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